Please contact support@scionir.com for replacements requests and instructions.
Send us your malfunctioning SCiO Mini that is not under warranty and we will send you a new or refurbished unit.
Due to exceptionally high demand, our current lead time for new orders is at least 45–60 days, and may be longer depending on order volume.
If your order is time-sensitive or urgent, please contact us at sales@scionir.com before placing your order. We'll do our best to find a solution that meets your timeline.